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Privacy Policy
Your privacy is important to us. So we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.
Collection and Usage of Personal Information
Personal information refers to information that identifies you as an individual; such as your name, mailing address, email address, contact number, serial numbers of purchase etc. This is only obtained when you voluntarily provide them to us upon consent.
We will collect your personal information for the following purposes:
i. Providing services to you such as processing a transaction, e-warranty registration, delivery and after-sales service
ii. Marketing and communication with you in relation to products and services offered by HAENA (via post, facsimile transfer, electronic mail, telephone and/or mobile phone text messages)
Personal information may be obtained from:
i. Your use of this website
ii. Transactions carried out over this website
iii. Your subscription to the website services and;
iv. Your participation in our contests or sweepstakes
Accuracy of Personal Information
HAENA needs your assistance to ensure that your personal information is current, complete and accurate. As such, please inform us of your changes and submit your updated particulars to us in writing. (Refer to the bottom for contact details.)
Disclosure of Personal Data
Where HAENA discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy policy.
In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, HAENA may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.
Choice of Opting Out
HAENA will only contact you if you consent to be contacted. If you choose to receive electronic mails, we may send you messages describing updates, new product launches or promotional offers.
You can choose to stop receiving such emails at any point of time. Simply send state your request in writing and we will make the requested changes. (Refer to the bottom for contact details.) After opting out, kindly note that you will no longer receive updates or promotional offers from us.
Access and Correct Personal Information
You may modify or delete your personal information by stating your request in writing and we will make the requested changes. (Refer to the bottom for contact details.)
Cross-Border Data Transfers
Information that HAENA collects may be stored and processed in and transferred between any of the countries in which HAENA operates to enable the use of the information in accordance with this privacy policy. (In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world.)
You agree to such cross-border transfers of personal information.
Updating the Privacy Policy
HAENA may update this privacy policy time to time on this website. You should check this page occasionally to ensure you are familiar with any changes.
Third-Party Sites and Services
HAENA websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties. We encourage you to learn about the privacy practices of those third parties.
Contact Detail
If you have any questions, you may contact hello@haena.sg.